AZ MOBILE GOLF CAR SERVICE

They came out and inspected my company golf cart. Gave me a quote for repairs and stated they were going to order the part. I paid for the service call and continued to wait 4 weeks for a response. I call almost daily and no one answers or calls back. Very unprofessional. Now I have to pay another company for a service call and repairs. If you don't want to do the work, tell the client instead of making them wait.

Buckle up because this ones a doozy. We chose this company because they will pick our cart up and take it to their shop and fix our cart. They came and picked it up in September 2020 and told us it would take 2-3 weeks to fix. We were getting a completely new engine and it repainted. We were told it would be like a brand new golf cart. The 3 week mark went by, and we heard nothing, so we called to see what the update was. We were told that because of Covid, getting parts in was proving to be difficult. We understood and asked to be updated every few weeks. Nothing for over a month. We called again and were told it wouldn’t be long. Another month goes by, nothing. Finally, my husband would call every week for an update. He’d leave a message, and no one would call him back. We just wanted updates, that’s all, but the lady who answers the phone would just tell us to keep being patient. The communication was terrible!! Finally in February, almost 6 months later, we got our cart back. Excited to use it again, we drive it around and stop at a friends house. We get into the cart.......nothing. No engine running, NOTHING. Talk about ridiculous! We were told that it would run like new since everything was fixed and redone. Heck! We’d waited 6 months!! Called Mario. No answer. Left a message. Called the next morning and were told “yes, we got your message this morning.” So you got our message but didn’t call us right away?? Terrible customer service. Mario came out and looked at it, fixed an issue that should have been fixed the first time, and was on his way. Great! We have a working cart again......or do we?? It was driving fine until 2 days ago when, AGAIN, we were stranded miles from our home because our golf cart won’t work. Had to have it towed back to our house. So......after spending thousands to have our cart completely redone, it’s not working. DO NOT USE THIS COMPANY!!

Responsive and helped me out with issues that other shops could not. Thank you