Solano Cycle of Gainesville

I bought my scooter here 3 years ago, I leave it there every summer, every time I need a repair they’re super helpful, I can’t say enough great things about this place. And the prices are the most reasonable that I’ve found in Gainesville for the quality. Very thankful for a reliable scooter place like Solano cycle:)

We had been looking for a specific e-bike and all the bike shops in Gainesville were closed this week. We were about to order online when we decided to give Solano Cycle a call. Glad we did! They had the exact model we wanted and Daniel was really helpful. We had it loaded up and home in no time. What's even better is having a local shop who can service the bike. The showroom is clean and well organized. Lots of fun stuff to look at. Really happy with how we were treated.

Terribly run rental place. If I could give 0 stars I would. We came from PA to rent scooters yesterday. Ended up raining after doing a half hour of paper work, and paid, so we were promised that if we come at 1:00pm the next day, they would keep the scooters aside for us. After arriving at 1:00pm the next day as we were told, we weren’t made aware there weren’t any scooters available. Alyssa at the check in desk stated it “slipped her mind” that we had already paid and were specifically told by her to arrive at 1:00pm for our ride time. We then approached her the owner with our issue and he stated she shouldn’t have said that she would hold the scooters. Alyssa did nothing but admit she “forgot” and didn’t apologize or take the blame. She lied to get our money clearly. And it took annoying long to get refunded. Owner seemed nice but Alyssa should not be in customer service clearly. EDIT after response: we stated we could come as early as needed and Alyssa recommended 1:00pm… she did not recommend earlier. She had our money and did NOT offer a refund. Im unsure why you assumed a refund was offered. She recommended coming back - therefore holding the bikes shouldnt have been an issue in this case, especially since she specifically told us this was going to happen. Dont promise something if your business doesnt stand for it. Also, we stayed only ten minutes after closing… not one hour. Feel free to check the cameras. No need to make things up to make your business look better. What a shame.