B&W Golf Cars, est. 1974

I recently rented a street-legal golf cart from B&W Golf Cars. On Saturday, while driving it, the cart broke down, and I had to leave it in a parking lot. The next day, Sunday, after being unable to restart it, I texted Reid. To my surprise, he responded promptly, and shortly afterward, he and his brother arrived to tow the cart. This is what I consider excellent customer service. Having managed sales and customer service organizations, I hold a high standard, and they exceeded my expectations.

Very positive experience with B&W Golf Cars. The employees were all professional and informative. Derek delivered the golf cart and was conscientious and professional also.

Awful. Owner told me it would take 2 days to install new lithium batteries - it took 3 weeks. I called every few days and was told excuse after excuse. Owner (Steve) only called me after I demanded they return my cart. It felt like they had my cart hostage. I would avoid this business.