Hilt Custom Carts

First of all this place is a joke, they have had my golf cart for a year and a half. Off and on they would let us know what was happening but the last 7-12 months there was no contact. Apparently they worked on it off and on and left it sit for 6 months and just decided to work on it again. The whole time they were replacing parts that my cart didn't need up until they found the broken part. Sort of like a trial and error type thing. All was replaced and never put the unbroken parts back on my golf cart. All while I was not aware of any of it they were charging me for parts that my cart didn't need. Never once asking or telling me what they were doing. If I had known they were charging me for parts my cart didn't need id have taken my business elsewhere. Soooo 1300 dollars later they want their money? Um no I refused to pay that much for the 1 part my cart needed. Now he is threatening me that he will get a new title made for my cart and basically steal it from me to sell the cart out from under me and also threatened me with a lawyer. So I told him I had a lawyer too and they would be in touch. I have never had such a bad experience with a company in my life.

Went to a couple golf cart places. End up using Hilt Custom Carts. They worked with my family to get a cart that we all like. Took a plain looking golf cart. turned it into a awesome looking golf cart.

I appreciated the time several of the staff took to answer my questions in a very informative manner that I could totally understand. Customer service was excellent and I would highly recommend Hilt Custom Carts. Our repairs were done in a timely manner. The staff knew we were in a pinch for our cart to be repaired as we were having company for the long 4th of July holiday and needed to have our cart out at our RV site. Very, very happy with the turnaround! We will be back next month for overall maintenance. Thank you Hilt Staff!